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Refund policy

We want you and your pup to love your Fetch purchase!

If your purchase doesn't meet your expectations, we gladly accept eligible merchandise in its original, unused condition within 30 days of receipt for store credit.

Return Conditions

  • Merchandise must be unused and in its original condition.

  • Customers are responsible for all return shipping costs.

  • Store credit is valid for one year from the date issued.

  • Items expressly designated as final sale and perishable products cannot be returned.

We do not offer exchanges or refunds to the original payment method for discretionary returns. If you'd like a different size, color, or product, simply place a new order.

How to Request a Return

Email returns@yourdogwilldigit.com with your order number, the item you'd like to return, and the reason for your return.

We'll provide a Return Merchandise Authorization (RMA) number and return shipping instructions.

Returns sent without authorization or shipped COD cannot be accepted.

This policy does not limit any rights or remedies provided by applicable law.